How to contact Instagram

26 December, 2018
You might have tried to contact Instagram in different occasions and couldn’t get a hold of them. Here you have all the information you need to contact them...

Metricool does not have direct contact with Instagram, we cannot do anything to solve platform problems.

This article is information about how users can contact Instagram.

You might have tried to contact Instagram in different occasions and couldn’t get a hold of them.

Probably, you have come across several Internet sites asserting that you can reach Instagram over the phone or through an email address, unfortunately this is not true and it doesn’t work.

However, there is a way to contact Instagram and as far as I know, it’s the only way to do it.

Next, you will find all the tips you need to know to successfully contact Instagram and solve all your questions.

Keep reading!


Contact Instagram through their own social media accounts

Instagram is a social media app, but they also have other official accounts opened on other social networking platforms such as Facebook or Twitter. Through these accounts, Instagram gives you the chance to communicate with them in an easy and simple way.

Communicate with Instagram through Facebook

You can get in touch with them through a chat available on their official Facebook page.

👉🏻  Facebook


Through their own Instagram social networking service

Another way to contact them is through their official Instagram account using private messages.

👉🏻 Instagram

Contact them through Twitter

Apart from being a great way to be in the loop with the latest news and changes on Instagram, you can also write them a tweet or try to reach them through a private message.

👉🏻 Twitter


how to contact instagram

Contact Instagram through their web page 

Instagram doesn’t provide any kind of fill-out forms to contact them. However, they do provide a web page where you can find answers to most of the problems you might encounter.

➡️ Visit their website here

Contact Instagram from their app

Once you are logged into your Instagram account, go to your profile and tap on the three horizontal lines on the top right-hand corner. Then, tap settings where you can choose one of the following sections to find answers to your doubts.

✅ Help Center

✅ Report a Problem

✅ Privacy and Security

✅ Data Policy

✅ Terms

✅ Ads



contact instagram

How to report something inappropriate on Instagram

If you want to report someone’s account or an inappropriate post or story, this is the way to do it:


How to report an Instagram account

✅ Tap on the three dots on the left of their username

✅ Click Report user

✅ Select the option that best describe why you are reporting a user.


How to report a story

✅ Open the story

✅ Tap at the bottom-right of the publication that you would like to report

✅ Follow the on-screen instructions


How to block a user from Instagram App

If you’d like someone to stop following you, simply choose the user from your list of followers. However, if you don’t want that person to find your account, you can block them without them being notified.

✅ Go to the profile of the person you want to block and tap the three dots on their profile

✅ Tap block


As you can see, reaching out to Instagram is not as easy as picking up the phone and talking to someone on the other side of the line. We have summarized in this article the only real ways to contact them.

Be careful with fake phone numbers or strange fill-out forms that don’t work and lead you nowhere.

And you, have you ever tried to contact Instagram?

Tell us your experience in the comment section.  😉

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