Metricool Cookies Policy

1. Identification of the Person Responsible for Treatment

The person responsible for the treatment of the data collected is the mercantile company METRICOOL SOFTWARE, SL, with registered office at c / Téllez, nº 12, Entreplanta H, 28007, Madrid- Spain, with NIF: B87527115 ( VAT: ESB87527115), duly registered in the Madrid Mercantile Registry in Volume 34,491, Folio 123, Section 8, Page M-620,321. Hereinafter, METRICOOL SOFTWARE.

METRICOOL SOFTWARE can be contacted directly and effectively in relation to this cookie policy at the email address:[email protected]

2. What are cookies?

A cookie is a device or small file that the server of this Website sends to the browser of the terminal (computer, smartphone, tablet, etc.) from which you connect in order to store information about the navigation you make from the said terminal, which may, where appropriate, be retrieved later.

2.1. What types of cookies are there ?: There are different categories of cookies, but the same cookie can be included in more than one category.

2.1.1. Types of cookies affected by the application rule:

We can distinguish between “excepted” and “not excepted” cookies:

“Excepted” Cookies: They would be those essential and strictly necessary for the proper functioning of the Website and for the use of the different options and services it offers. Thus, it can be understood that these cookies are excluded from the scope of application of article 22.2 of the LSSI, and therefore, it would not be necessary to inform or obtain consent on their use. Among the excepted cookies, we can distinguish:

“User input” cookies

User authentication or identification cookies (session only)

User security cookies

Media player session cookies

Load-balancing session cookies

User interface customization cookies

Complement cookies (plug-in) to exchange social content.

“Not excepted” Cookies: They would be those subject to the scope of application of article 22.2 of the LSSI-CE, and therefore it is mandatory to report their use and obtain the user’s consent on their use. It would be any other type of cookies not described as excepted cookies in the previous section.

2.1.2. Types of cookies according to the entity that manages them: Depending on who is the entity that manages the computer or domain from which the cookies are sent and treats the data obtained, we can distinguish:

– Own cookies: These are sent to the user’s terminal equipment from a computer or domain managed by the owner/editor of the Website and from which the service requested by the user is provided.

– Third-party cookies: These are sent to the user’s terminal equipment from a computer or domain that is not managed by the owner/editor of the Website but by another entity that processes the data obtained through cookies.

In the event that cookies are installed from a computer or domain managed by the owner/editor of the Website, but a third party manages the information collected through them, they cannot be considered as own cookies.

2.1.3. Types of cookies according to the period of time they remain activated:

– Session cookies: They are a type of cookie designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interested in keeping for the provision of the service requested by the user on a single occasion.

– Persistent cookies: They are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

2.1.4. Type of cookies according to their purpose: Depending on the purpose for which the data obtained through cookies is processed, we can distinguish between:

– Technical cookies: These are those that allow the user to navigate through a web page, platform, or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, request registration or participation in an event, store content for the dissemination of videos or sound or share content through social networks.

– Security cookies: Those that allow the use of security elements during navigation.

– Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the locale from where you access the service, etc.

– Analytical cookies: These allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

– Advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as edited content or how often ads are shown.

– Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

3. What cookies do we use at Metricool?

At Metricool we use the following cookies:

In metricool.com:

Technical and functional

Entity that manages them

Cookie

Purpose

Persistence

google.com

__Secure-3PSIDCC

Cookie necessary for the use of the options and services of the website

1 year

google.com

SEARCH_SAMESITE

SameSite prevents the browser from sending this cookie along with cross-site requests. The main objective is to mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request forgery attacks.

6 months

metricool.com

__cfduid

The cookie ‘__cfduid’ is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user identification in the web application, nor does it store any personal identification

1 month

_ga_3WK5M34W4D

Cookie necessary for the use of the options and services of the website

2 years

_gat_UA-86952767-1

Cookie necessary for the use of the options and services of the website

Session

_mcool-a-clientd

Cookie necessary for the use of the options and services of the website

1 year

_mcool-f-date

Cookie necessary for the use of the options and services of the website

1 year

_mcool-f-landing

Cookie necessary for the use of the options and services of the website

1 year

_mcool-f-referral

Cookie necessary for the use of the options and services of the website

1 year

_mcool-is-premium

Cookie necessary for the use of the options and services of the website

1 year

_mcool-l-date

Cookie necessary for the use of the options and services of the website

1 year

_mcool-l-landing

Cookie necessary for the use of the options and services of the website

1 year

_mcool-l-referral

Cookie necessary for the use of the options and services of the website

1 year

_mcool-l-visited

Cookie necessary for the use of the options and services of the website

1 year

amplitude_id_87cad81ebf9f45ab5a3e22ae5343a01emetricool.com

Cookie necessary for the use of the options and services of the website

10 years

cookielawinfo-checkbox-necessary

Cookie necessary for the use of the options and services of the website

1 year

cookielawinfo-checkbox-non-necessary

Cookie necessary for the use of the options and services of the website

1 year

crisp-client%2Fsession%2F15b0c028-f728-4a4f-add2-7657188bddac

Cookie necessary for the use of the options and services of the website

7 months

crisp-client%2Fsocket%2F15b0c028-f728-4a4f-add2-7657188bddac

Cookie necessary for the use of the options and services of the website

2 days

intercom-id-vs490u9v

Cookie necessary for the use of the options and services of the website

10 months

intercom-session-vs490u9v

Cookie necessary for the use of the options and services of the website

6 days

pll_language

Cookie necessary for the use of the options and services of the website

1 year

Analytics

Entity that manages them

Cookie

Purpose

Persistence

google.com

__Secure-3PAPISID

These cookies are used to deliver advertisements more relevant to you and your interests.

2 years

__Secure-3PSID

These cookies are used to deliver advertisements more relevant to you and your interests.

2years

metricool.com

_ga

ID used to identify users

2 years

_gid

ID used to identify users for 24 hours after the last activity

24 hours

Advertising

Entity that manages them

Cookie

Purpose

Persistence

doubleclick.net

DSID

This cookie is used for targeting, analysis and optimization of advertising campaigns in DoubleClick / Google Marketing Suite

13 days

IDE

This cookie is used for targeting, analysis and optimization of advertising campaigns in DoubleClick / Google Marketing Suite

1 year

facebook.com

fr

It contains a unique browser and user identifier, which is used for targeted advertising.

3 months

google.com

1P_JAR

These cookies are set through embedded youtube videos. They record anonymous statistical data about, for example, how many times the video is played and what settings are used for playback.

1 month

AID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

1 year

APISID

2 years

HSID

2 years

NID

These cookies are used to collect website statistics and track conversion rates and Google ad personalization.

7 months

OTZ

Aggregate analysis of site visitors

1 month

SAPISID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

2 years

SID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

2 years

SIDCC

1 year

SSID

2 years

metricool.com

_fbp

Used by Facebook to offer a series of products such as advertising, real-time offers from third-party advertisers

3 months

_gcl_au

Used by Google AdSense to experiment with advertising through the efficiency of websites that use its services.

3 months

Third-party providers for this website:

Editor

Privacy Policy

Cloudflare

https://www.cloudflare.com/privacypolicy/

DoubleClick/Google Marketing

https://privacy.google.com/take-control.html

Facebook

https://www.facebook.com/about/privacy/

Google Analytics

https://privacy.google.com/take-control.html

Google

https://privacy.google.com/take-control.html

Google

https://safety.google/privacy/privacy-controls/

In app.metricool.com:

Technical and functional

Entity that manages them

Cookie

Purpose

Persistence

app.metricool.com

AWSALB

These cookies allow us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine the server that currently has the best availability. The information generated cannot be identified as an individual.

7 days

AWSALBCORS

Cookie necessary for the use of the options and services of the website

7 days

crisp-client%2Fsocket%2F15b0c028-f728-4a4f-add2-7657188bddac

 

Cookie necessary for the use of the options and services of the website

Session

JSESSIONID

JSESSIONID is a platform session cookie and is used by sites with Java Server Pages (JSP). The cookie is used to maintain an anonymous user session by the server.

Session

mautic_device_id

Cookie necessary for the use of the options and services of the website

Session

mtc_id

Session

mtc_sid

Session

SPRING_SECURITY_REMEMBER_ME_COOKIE

1 month

b3.metricool.com

(mautic)

8v227ax3e7tj837f81ydqz4

Cookie necessary for the use of the options and services of the website

1 year

cfa8608d2945efbd9051ec1cc0bc585b

Session

mautic_device_id

1 year

mautic_referer_id

Session

mautic_session_id

1 year

google.com

__Secure-3PSIDCC

1 year

SEARCH_SAMESITE

SameSite prevents the browser from sending this cookie along with cross-site requests. The main objective is to mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request forgery attacks.

6 months

metricool.com

__cfduid

The cookie ‘__cfduid’ is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user identification in the web application, nor does it store any personal identification

1 month

_ga_3WK5M34W4D

Cookie necessary for the use of the options and services of the website

2 years

_mcool-a-clientd

1 year

_mcool-f-date

1 year

_mcool-f-landing

1 year

_mcool-f-referral

1 year

_mcool-is-premium

1 year

_mcool-l-date

1 year

_mcool-l-landing

1 year

_mcool-l-referral

1 year

_mcool-l-visited

1 year

amplitude_id_87cad81ebf9f45ab5a3e22ae5343a01emetricool.com

Cookie necessary for the use of the options and services of the website

10 years

crisp-client%2Fsession%2F15b0c028-f728-4a4f-add2-7657188bddac

Cookie necessary for the use of the options and services of the website

7 months

intercom-id-vs490u9v

Cookie necessary for the use of the options and services of the website

10 months

intercom-session-vs490u9v

Cookie necessary for the use of the options and services of the website

7 days

Analytics

Entity that manages them

Cookie

Finalidad

Persistencia

google.com

__Secure-3PAPISID

These cookies are used to deliver advertisements more relevant to you and your interests.

1 year

__Secure-3PSID

1 year

metricool.com

_ga

ID use to identify users

1 year

metricool.com

_gid

ID used to identify users for 24 hours after the last activity

22 hours

twitter.com

_ga

ID used to identify users

2 years

twitter.com

_gid

ID used to identify users for 24 hours after the last activity

Session

Advertising

Owner

Cookie

Purpose

Persistence

doubleclick.net

DSID

This cookie is used for targeting, analysis and optimization of advertising campaigns in DoubleClick / Google Marketing Suite

13 days

IDE

This cookie is used for targeting, analysis and optimization of advertising campaigns in DoubleClick / Google Marketing Suite

1 year

facebook.com

fr

It contains a unique browser and user identifier, which is used for targeted advertising.

3 months

google.com

1P_JAR

These cookies are set through embedded YouTube videos. They record anonymous statistical data about, for example, how many times the video is played and what settings are used for playback.

1 month

AID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

1 year

APISID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

2years

HSID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

2 years

NID

 

These cookies are used to collect website statistics and track conversion rates and Google ad personalization.

7 months

OTZ

Aggregate analysis of site visitors

25 days

SAPISID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

2 years

SID

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

2 years

SIDCC

Download certain tools from Google and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search.

1 year

SSID

Download certain tools from Google and save certain preferences, for example, the number of search results per page or the activation of the SafeSearch filter. Adjust the ads that appear in Google Search.

2 years

metricool.com

_fbp

Used by Facebook to offer a series of products such as advertising, real-time offers from third-party advertisers

3 months

_gcl_au

Used by Google AdSense to experiment with advertising through the efficiency of websites that use its services.

3 months

twitter.com

ads_prefs

 

These cookies allow us to track the visitor activity of our Twitter ads on our website, and also to allow users to share content from our websites. Cookies do not provide us with any confidential information regarding your account.

5 years

auth_token

5 years

ct0

5 years

dnt

These are Twitter’s third-party cookies. These cookies allow users, if they so wish, to log into their Twitter account to share content from our websites with their friends. These cookies do not allow us to access your accounts or provide us with any confidential information related to your accounts. These cookies also allow a tweet news feed to appear on the website.

5 years

eu_cn

1 year

external_referer

Our website uses Twitter buttons to allow our visitors to follow our promotional Twitter feeds and sometimes embed feeds on our website.

6 days

guest_id

This cookie is set by Twitter to identify and track the website visitor. Records if a user has logged into the Twitter platform and collects information about ad preferences.

2 years

kdt

These are Twitter’s third-party cookies. These cookies allow users, if they so wish, to log into their Twitter account to share content from our websites with their friends. These cookies do not allow us to access your accounts or provide us with any confidential information related to your accounts. These cookies also allow a tweet news feed to appear on the website.

1 year

personalization_id

Unique value with which users can be identified by Twitter. The information collected is used to personalize Twitter services, including Twitter trends, stories, ads, and tips.

2 years

remember_checked_on

These cookies allow us to track the visitor activity of our Twitter ads on our website, and also to allow users to share content from our websites. These cookies do not provide us with any confidential information regarding your account.

5 years

twid

 

These cookies allow us to track the visitor activity of our Twitter ads on our website, and also to allow users to share content from our websites. They cookies do not provide us with any confidential information regarding your account.

5 years

Third-party providers for this website:

Editor

Privacy Policy

Amazon Web Services

https://aws.amazon.com/privacy/

Cloudflare

https://www.cloudflare.com/privacypolicy/

DoubleClick/Google Marketing

https://privacy.google.com/take-control.html

Facebook

https://www.facebook.com/about/privacy/

Google Analytics

https://privacy.google.com/take-control.html

Google

https://privacy.google.com/take-control.html

Google

https://safety.google/privacy/privacy-controls/

Oracle

https://www.oracle.com/privacy

Twitter

https://help.twitter.com/nl/safety-and-security#ads-and-data-privacy

Twitter

https://twitter.com/en/privacy

4. Information on how to block and/or disable cookies

Cookies will be installed once you have accepted it in the manner indicated in the 1st layer of the cookie policy, which appears as soon as you enter the Metricool Website.

In addition, you can -at any time- manage the use of cookies through the browser installed on your terminal. In the following links you can find information about which cookies you have installed in the main browsers, allow their installation, block or eliminate them from your computer:

Chrome, from:

http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647   

Explorer, from:

https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies    

Firefox, from:

http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we  

Safari, from: 

https://support.apple.com/kb/PH19214?viewlocale=es_ES&locale=es_ES

There are third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, such as Ghostery(https://www.ghostery.com/). 

Web browsers are the tools in charge of storing cookies and from this place, the user can exercise their right to eliminate or deactivate them. This Website cannot guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

In some cases, it is necessary to install cookies so that the browser does not forget the user’s decision not to accept them.

5. Purpose of the processing of personal data

We refer to the information that appears in the table of cookies installed by the Website.

 

6. Conservation period

The information obtained through the installation of cookies is kept for a period of two years.

 

7. Legitimation

The processing of your data is carried out on the legal basis of consent.

 

8. Recipients

The data obtained through the installation of cookies are not transferred to any third party outside of METRICOOL SOFTWARE unless there is a legal obligation or your consent is expressly requested.

However, due to the use of third-party plugins and accessories on the website, data may be communicated to the third parties specified in the table of cookies installed by the Website.

9. Rights

You are empowered as an Interested Party to exercise the following rights that the data protection regulations recognize, in accordance with the provisions of the same:

– Right to revoke at any time the consent given for the treatment of said data, when the basis of legitimation of the treatment is based on that consent.

– Right of ACCESS to personal data processed by METRICOOL SOFTWARE.

– Right to request the RECTIFICATION of the inaccurate data processed by METRICOOL SOFTWARE.

– Right to request the DELETE of the data, when, among other reasons, the data is no longer necessary for the purposes that were collected by METRICOOL SOFTWARE.

– In certain circumstances, the LIMITATION OF THE TREATMENT of the data may be requested, in which case METRICOOL SOFTWARE will only keep them for the exercise or defense of claims.

– In certain circumstances and for reasons related to your particular situation as an Interested Party, you may exercise the right of OPPOSITION to the data processing. In this case, METRICOOL SOFTWARE will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

– In certain circumstances and for reasons related to your particular situation as an Interested Party, you may request the right to PORTABILITY of the data. It is a complementary right to the right of access, since it allows obtaining the data that has been provided to METRICOOL SOFTWARE in a structured, commonly used and machine-readable format, being able to be transmitted directly to another entity upon request of the Interested Party.

You will be able to exercise such rights by any means that leave proof of its sending and its receipt, clearly expressing your will in this regard and accompanying a copy of the ID and/or any other documentation proving your identity, by going to the email or postal address above.

In addition, if you consider any of your data protection rights violated, you are empowered to file a claim with the Spanish Data Protection Agency (AEPD), located at C / Jorge Juan, 6, 28001-Madrid https://www.aepd.es/ or through the electronic headquarters of the AEPD: https://sedeagpd.gob.es/sede-electronica-web/.

Updated January 5, 2021

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