Instagram has sought a way to minimize negative comments on the platform and give more prominence to positive or valuable comments for users.
That is why I come to tell you how you can start saying goodbye to haters with the new pinned comments on Instagram posts.
What are Instagram’s pinned comments
Pinned comments are comments that appear at the top of a post or in the comment summary that appears in the feed.
When someone posts someone else’s comment, authors are notified that their comments have been highlighted in the post.
This option to pin comments is a kind of help to manage comments.
How to pin comments on Instagram
When you post something on Instagram and you want the people who see that post to focus on some comments that you like, you can now pin up to three comments on a single post.
These comments will appear at the very top of the post’s comments regardless of when they were posted.
You can only pin content on your own posts
To pin a comment you have to go to the comment you like, swipe it to the left and three options will appear.
When you tap the pin symbol, the comment will appear at the top of the post.
Attention because there are some rules…
- You cannot pin your own comments
- You can’t pin replies to comments
Do you want to know more about Instagram and its features?
How To Use Instagram Pinned Comments For Your Strategy
The option of pinning some comments on Instagram posts can come in very handy because this way brands can show what they want when a person arrives for the first time at any of their posts.
Here are three examples of how you can use Instagram Pinned Comments in a strategic way.
Use it as reviews or testimonials from your users
We all know that the reviews or the opinion of other people about a product that we want to buy will help us make a decision.
Pinning positive comments will allow you to highlight testimonials or user reviews in real time. In this way, it will help the next potential customer who sees your publication to also read the positive reviews of other users.
Use it to answer frequently asked questions
Are there posts where you have a lot of questions of the same kind?
When a user frequently asks the same question, answer and then anchor that person’s question. In this way, when someone has the same question, the first thing they will see will be your answer and they will no longer be left with doubts about your product or service.
Pin interesting comments
Use this feature to highlight comments that make users want to know more about your posts or your content.
In this way you will be able to hook users to your publications.
Also, in this way depending on what type of content you publish, you can use it so that people want to continue commenting, that is, to start conversations with your followers.
Do you have any doubt? Have you already used this new Instagram functionality?
We read you in the comment section!