How to recover a TikTok account

Carlos Bravo
6 May, 2022

How to get your TikTok account back? If you have landed here, it is because you want to know how to recover your TikTok account, and it may be for one of these three reasons:

  • Your account has been blocked or suspended.
  • You have forgotten your password.
  • You have deleted your account.

In any of these cases, you can no longer log into your account, and you will have to create a new one, which means the loss of everything you have achieved so far. Is there any way you can get back in? Yes, you can recover your account. Depending on the situation, there is a different way to solve it.

So let’s follow the steps to recover your TikTok account.

How to recover TikTok account

Depending on the situation you find yourself with your TikTok account, it is easier or more challenging to recover the account.

Let’s see it step by step.

How to recover TikTok account without phone number and email

A suspended or blocked account is usually the result of having violated any of the app’s terms of use.

Is it possible to recover this account if you haven’t complied with TikTok rules with your content?

Yes, if TikTok blocks your account, it will send you a notification when you log back into the app. If you think you have been blocked by mistake, you need to submit a review request: 

✅ Click on the notification, click on ‘Review request’ and follow the steps

Other ways to contact TikTok is through the following contact form:

  • Fill in the email address field, username as optional.
  • Choose the topic you want to ask about: ‘Account ban/Suspension’.
  • Tell us about your problem in the ‘How can we help’ section and add multimedia files (up to 10 images) to complement it.
  • Finally, click ‘Submit’.

The TikTok team will analyze your situation. If it was an error, they would return your account, and you can log in again.

tiktok form to recover tiktok account

Remember that with Metricool you can analyze and schedule your content on TikTok. We are a TikTok authorized tool and you will not have any problem with your account.

How to recover TikTok account with only username

If you cannot enter TikTok because you have lost your password or don’t remember it, recovering your account is easy. How to recover TikTok account with username:

1 Open the TikTok app

When you open the TikTok application, it takes you directly to register.

Recover TikTok account

2 Click Log in

At the bottom of the screen, you can see the option: ‘Already have an account? Log in.’

3 Click on ‘phone or email/username’

On the next screen, you can log into your account. Since you don’t remember the password, click on ‘Forgot password?’.

Recover TikTok account

4 Choose between Phone number or Email

Here you can choose how you want to reset your password: through a message on your cell phone or an email with which you registered the TikTok account.

Recover TikTok account


If you registered with a Twitter, Facebook, or any other social network account, it is easier to reestablish your account since you will only have to connect with the profile.

It is vital that you remember both the mobile phone and the email with which you registered. Otherwise, it will be complicated to recover it due to the security systems that TikTok has.

How to recover a deleted TikTok account?

Have you deleted your TikTok account? Perhaps you decided to delete your account in a fit of wanting to disconnect from social networks, but now you want it back.

The truth is that this situation is more complicated than the simple fact of forgetting your password. Why?

Because deleting your account is a definitive process and you cannot recover it, you would have to create a new one.

So is there a solution?

The answer is yes, partially. Let me explain it to you:

TikTok will wait 30 days to delete the account permanently, so if you log in again during this time, you can recover and reactivate your account.

After this time, the only solution is to contact the TikTok support page by accessing this link.

We have summarized in this article the three reasons why you might need to recover your TikTok account.

If you are interested in learning more about TikTok, check out the following article:

If you have any questions, we will read your comments. 

Carlos Bravo

1 Comment

  1. david

    I got a new phone, same number but when I tried to login to my tic tok it would not go to my old account from my previous phone and it didn’t know my email and I could not use instagram as there was no option for that. The account is there but nothing I can do to get to it.

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