How to reactivate an Instagram account?

Sara Martín
8 May, 2018

Metricool does not reactivate Instagram accounts

Metricool does not recover accounts. This article only explains what you should do and how to get the most out of your Metricool account.

If you deleted your Instagram account and you want to recover it, you must know that according to

Instagram’s policy, you can’t get back your previous account nor the username that you used before. However, if you disabled it temporarily, you can reactivate an Instagram account at any time.

Reactivate an Instagram Account

  1. Open your Instagram App. To reactivate an account that has been disabled temporarily, you simply have to log onto your account again. This action appears very simple, but it can be more complex than it seems. Instagram is very strict about reactivating accounts.You must also consider that if you deactivate your account temporarily, Instagram disables it only for one week.
  2. Enter your username and password. If these credentials successfully restore your disabled account, that means that your account is active again!

If on the other hand, this step didn’t work out and you couldn’t sign in, you will need to reset your password.

Reset your Instagram password

If you couldn’t reactivate your account by logging in, you can try a second option: Reset your password.

Actually, if you don’t remember what your passcode was, this is also how you can recover it or change it for the future.

  1. Click on the link forgot password? below the log in button.
  2. Enter your username or the email address used to create your Instagram account. If you entered the info correctly, you will receive an email with the steps to reset your passcode.

If you are already logged into your account and you want to change your password, you must access settings from your user profile. Tap on the three dots located on the top right corner of the screen. You will immediately find the option Change Password.

Scheduling your posts with Metricool is safe and secure

Metricool complies with Instagram’s terms and conditions and never asks you for your Instagram password. So don’t hesitate to use our planner or insights dashboards. Work on your account with total security!

Instagram’s terms of use

If you can’t recover your passcode, you didn’t deactivate your account and you don’t know why, you should review Instagram’s terms of use to determine if your account has been terminated.

Depending on the gravity of the violation, you may or may not be able to reactivate your account.

Avoid violating Instagram’s community guidelines

You can avoid getting your account deactivated by publishing videos or photos that are aligned with the community guidelines established by this platform. These are some of them:

✅ Post photos and videos that belong to you, that is, content that you can claim as yours.

✅ Any photo or video that you upload must be appropriate for all ages. Don’t share sexual or violent content or nude images. Besides, avoid content that could encourage self-injury.

✅ Be respectful with other members

✅ Don’t send spam: Repetitive comments are not allowed, neither is manipulating the service for commercial purposes, discount codes or web pages.

With Metricool you can get a lot out of your Instagram account and your strategy. Sign up for free and optimize your content strategy on Instagram.

Avoid violating Instagram’s Terms of use

If you don’t follow the rules below, Instagram can terminate your account without previous notice:

➡️  You must be at least 13 years old

➡️  You must not sell or transfer your account to someone else

➡️  You must not ask for information to access other accounts

➡️  You may not post violent, discriminatory or sexual content

➡️  You must not send spam to other users

➡️  Don’t create accounts by non-authorized means like bots or automated devices

➡️  You must not restrict another user from using Instagram

➡️  You must not transfer any virus or code of destructive nature

➡️  You must not access Instagram’s private API

➡️  Never use Instagram for illegal purposes

➡️  You are responsible for any action that happens through your account

➡️  NEVER share your password with anyone, including tools: some apps help you programming your content but some might ask you for your passcode, this is not safe. You can click on this article about how to program on Instagram automatically if you want to know the pros and cons.

Back-up copy

Instagram lets you save all the files shared on its platform on your device So, all the photos and videos uploaded on Instagram will also be saved on your cell phone.

What happens if after following these steps you don’t recover your account?

If you couldn’t get access after following all these steps, the best you can do is to contact Instagram directly to know what’s going on. You can get in touch with them through the following:

⚪️ Enter Instagram’s Help Center from the Internet: You can report broken features here, find instructions or report accounts that violate Instagram’s rules.

⚪️  From your account you can tap on the option “something’s not working”. If you can’t log into your account, click on “I can’t log in” to find the instructions to restore your account.

⚪️  Access to the Privacy and Safety Center and click on the option “Report Something” and you will be able to report the problem with other users or your own account.

⚪️  Open Instagram Facebook page. You can go to This is the best way to send a direct message, since there is no support email.

To make sure you get a response from Instagram, there are a few things that you should consider when you write the message:

  • Try not to sound upset: there are more probabilities that you will receive an answer if you send a clear and impartial message.
  • Be specific: Don’t say simply “I can’t log in”. Try to be clear and state the problem and the measures you took to try to solve the problem.
  • Add a screen shot with the problem: This will help the support team to understand the problem
  • Make sure you include your username (but don’t add your password)
  • Don’t wait for an answer.

Did you get your Instagram account back?

If after all these steps you have managed to recover your Instagram account and you want your account to be incredible I leave you some tips:

✅ Measure your Instagram statistics: this way you will know how your strategy is working and if you need to change anything in it.

✅ Get monthly reports to compare time periods and keep track.

✅ Plan your content so that your feed is interesting for your followers and you don’t have to waste time on your day to day.

With Metricool you can make the most of your Instagram account and your strategy. Register for free and optimize your content strategy in Instagram.

How to protect your Instagram account?

Instagram helps you protect your account from hacking or phishing.

These tips from the social network will help you to increase the security of your account.

▶️ Enable two-factor authentication:

Instagram recommends activating this authentication through your number and the Whatsapp app, receiving a verification code.

In addition, you can receive an sms with the code or activate it also through other apps, such as Google authentication. (link)

▶️ Update your data:

To recover your account as quickly as possible, it is important that you have updated the email and account number associated with your device. This will speed up the account recovery process.

▶️ Be wary of suspicious messages:

Instagram will never contact you by private message asking for your account information. If you receive such messages, be wary of them.

If, in addition, you find suspicious pages, profiles or content on Instagram, remember to report it to the social network.

❇️ Choose a secure password:

A usual advice but not for this reason it is necessary to remember it. Choosing a strong password is the first step to have security in an Instagram account.

Choose a password that includes letters, numbers and symbols that are difficult to guess.

Sara Martín


  1. 1thiccbitchspam

    my page was deleted or disabled and i don’t know how! i don’t know anything that i did wrong! i was following the rules i have had that that page for almost a year and something happened everytime i try and log in it says that my page is not found and i don’t know i’m sooo confused and need help and a explanation!

    • Sara


      you should contact Facebook so you can find out what is happening.


  2. Linda grace

    Instagram emailed me back but they won’t let me have access to the account with out the very first email I used to sign up for the account ( which I have no idea what it is) I’ve changed the email so many times and had Instagram for years now I don’t remember what email I used to sign up for it and that’s my only hope for getting it back can you please help me

    • Sara Martín

      Sorry but we can’t do anythig about this. It’s Instagram who should help you as it is their platform.

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